Refund policy

Due to the personal-care nature of our products, all beauty and hair-care product sales are final unless otherwise stated by Gracefully Touched Beauty Enterprise.

We do not accept returns of products that have been opened, used, altered, or damaged after delivery.

If you receive the wrong item, a damaged item, or an item with a verified fulfillment issue, please contact us as soon as possible with your order number and clear photographs of the product and packaging.